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The ONLY Purpose Of A Resume
By Roy Miller
The only reason you must create a knock-’em-dead resume is to get a job interview.
That’s it. Nothing fancy. If you don’t get an interview, your resume failed you. Specifically, if you don’t get an interview for each job you’re targeting seriously, your resume failed you.
So why is it  » Read More…

Create A Resume That Advertises You, Inc
By Roy Miller
Make no mistake. Your resume cover letter is what will get somebody to read your resume.
If that initial commercial for you isn’t shockingly, preferably uniquely good, your resume probably doesn’t count for much.
If your cover IS great, though, you’ve got to have a resume behind it.
Your resume  » Read More…

Sample Resumes: Steal Ideas Legally!
By Roy Miller
Almost everybody I’ve ever helped write a resume has said something like, “If I just had an example to follow…”
The problem is, most people don’t follow the example, they copy it.
That can scuttle your job search at a recruiter’s email inbox. He’s seen hundreds or thousands of resumes. If  » Read More…

Turn Your Lame Resume into a Blockbuster!
By Paul Megan
How important is a good resume . . . really?
Well, look at it this way. Often it’s the very first contact you have with a prospective employer. It could be the passport to your next job. It’s the gateway to your future.  » Read More…

Cover Letter Versus Resume - Which Is More Important?
By Jason Adams
Some people say that the resume is THE most important part of the job changing process, while others say it’s the cover letter and even others say it’s the interview. The truth is that they are all right and wrong!
It’s like asking what is  » Read More…

A Resume Writing Sample Can Make the Process Easier
By Carla Vaughan
How many sites have you searched through looking for a good resume writing sample to help you with your own writing process? Finding the right information at the right time is essential. The sample shown below is a template for a resume in  » Read More…

Common Business Goal-setting Mistakes and How to Avoid Them
By Eve Menezes Cunningham
Whether you’re just starting out or already in business, it’s important that you set goals for yourself and your business. And once you know how to avoid these common mistakes, these simple principles can be applied to any other area of your life:
MISTAKE -  » Read More…

Five Secrets to Showing Your Customers You Really Care
By Ed Sykes
During our recent online poll, we asked the following
question:
What upsets you the most when receiving poor customer
service?
Eighty percent of the poll participants said the “I don’t care
attitude” of the person serving them upsets them the most.
Businesses lose billions of dollars of revenue each year
because customers  » Read More…

Ten Customer Service Secrets to Win Back Customers
By Ed Sykes
Recently I was facilitating an Outstanding Customer Service
program and broke for lunch. Knowing that the restaurants
in the area had much to desire as far as service I gave the
students an extra fifteen minutes for lunch.
Sure enough a group of four students came rushing into the
classroom  » Read More…

What is Great Customer Service
By Daryl Des Marais
In almost all cases customers come to your business because they have a problem and believe that you may have the solution. Whether you do, or whether you can build enough trust with the customer to let them solve their problem is up to you.
In the day to  » Read More…